Established 1998
About Phonate Telecom
Established in 1998, Phonate Telecom provides telecommunications, connectivity and technology solutions for businesses and homes across the UK.

Our story
Connected since 1998. Focused on what’s next.
For 28 years, Phonate has been helping people and businesses stay connected.
Since we started in 1998, technology has changed dramatically — but our approach has remained simple: provide reliable services, competitive value and excellent customer support.
Today, Phonate provides a growing range of communications and technology solutions, including mobile, broadband, cloud telephony, business phone numbers, energy and AI-powered business solutions.
Technology with a human touch
We believe good technology should make life easier, not more complicated.
That’s why we combine modern communications technology with the kind of personal service that can sometimes be difficult to find with larger providers. When our customers need help, we want them to be able to speak to people who understand their services and are genuinely interested in getting things resolved.
Whether we are helping a business improve the way it communicates, providing connectivity for a team, or helping a customer choose the right service, our focus is always on finding the right solution rather than simply selling a product.
Built on long-term relationships
Being in business since 1998 has taught us that lasting relationships matter.
We work closely with our customers, partners and leading UK networks and technology providers to deliver solutions that are reliable, flexible and designed around real needs.
Many things have changed since Phonate began. Our commitment to service, value and putting customers first hasn’t.
What you can expect from Phonate
- Experience you can trust
- Established in 1998, we bring decades of experience in telecommunications and connectivity.
- Personal customer service
- We believe customers should be treated as people, not account numbers.
- Solutions that fit
- We take the time to understand what you need and recommend solutions that make sense for you or your business.
- Leading technology
- From mobile and broadband to cloud communications, automation and AI, we continue to evolve as technology changes.
- One trusted provider
- Bringing together communications, connectivity and technology solutions under one roof.
Connected for today. Built for what’s next.
Technology will continue to change, and so will we.
Our goal is to continue combining the personal service and trusted relationships we have built since 1998 with the latest communications and technology solutions — helping our customers stay connected, productive and ready for what comes next.
What we do
Telecoms, connectivity and technology for UK businesses and homes — from one provider rather than several.
- Phone NumbersUK numbers that ring wherever you are — office, mobile or laptop — without a new line.
- Business SIMsMobile connectivity for teams, managed as one account rather than a set of personal contracts.
- BroadbandBusiness and home broadband, with the line checked against your address before you order.
- Cloud TelephonyA phone system that lives in the cloud — call routing, IVR and analytics without on-site hardware.
- EnergyBusiness and home energy, alongside the rest of your essential services.
- AI & TechnologyAI voice agents, business integration and automation, built around how your business already works.
Company details
Phonate Telecom is the trading name of InTouch Communication Services Ltd, registered in England and Wales.
- Company number
- 03606467
- Registered office
- 3 Mercury Walk, Canary Wharf, London, E14 0UU
- VAT number
- GB 722 641 553
- ICO reference
- ZB036540
Want to talk it through?
Call 020 3153 0000 — Mon–Sat, 9:00am–5:30pm.

