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PhonateEst. 1998
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Connecting You to What Matters Most

Smart. Fast. Reliable. Business communications built for home, business, and beyond.

Highly-rated for homes and businesses

4.9 / 5.0Rated 4.9 out of 5.0 on Google

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Smart Solutions for Seamless Business Communication

  • Cloud Telephony

    Make and receive calls over the internet, with call routing, IVR and analytics built in. Flexible, scalable and simple to manage.

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  • Business SIMs

    Secure mobile connectivity for teams — voice, data and SMS, managed centrally so you keep control of costs.

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  • Broadband

    Fast, stable connectivity for cloud services, VoIP and remote work, with low latency across every device.

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  • Phone Numbers

    A memorable number builds trust and gets noticed, turning more enquiries into calls and more calls into customers.

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Customer Success Stories

Real stories from customers who improved with our solutions.

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2027 PSTN Switch-off

The UK’s traditional phone network is being retired in 2027, including business phones, alarms, and broadband delivered via copper lines.

If your business still relies on PSTN or ISDN, now is the time to plan ahead. Future-proof your communications and help you avoid last-minute disruptions.

What you need to know

  • PSTN and ISDN lines are being retired by 31 January 2027
  • Most traditional phone systems will need upgrading or replacing.
  • The switch affects phone lines, broadband, fax, lift lines, alarm systems, and more

Not sure what to do next?

Contact Us

Countdown to the Switch-off

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What is Cloud Telephony?
Cloud Telephony, also known as cloud-based telephony, is a phone system that is hosted and managed in the cloud. It eliminates the need for on-site PBX (Private Branch Exchange) hardware, as all the phone system functions are managed through the internet.
Why should I choose Hosted Telephony for my business?
Hosted Telephony offers several advantages including lower upfront costs, easy scalability, remote work capabilities, and advanced features like voicemail to email, call forwarding, and conference calling. It is ideal for businesses looking for a flexible and cost-effective communication solution.
What are Business SIM cards from Phonate Telecom?
Business SIM cards from Phonate Telecom are SIM cards tailored for business use, offering reliable mobile connectivity with features designed to meet the needs of businesses.
What are the advantages of using Business SIM cards?
Business SIMs are managed as one account rather than a collection of personal contracts. That gives you a single invoice instead of one per employee, central control over what each line can do, and the ability to add, bar or transfer a number as your team changes.
What is a UK Virtual Number?
A UK Virtual Number is a telephone number that is not directly associated with a physical phone line. It allows you to have a local UK presence without needing to be physically located in the UK. Calls to this number can be forwarded to any phone number, including international numbers.
How can a UK Virtual Number benefit my business?
A UK Virtual Number can help your business establish a local presence in the UK, making it easier for UK customers to reach you. It can also help reduce costs on international calling and provide flexibility in managing calls from anywhere in the world.
How does the Answering Service from Phonate Telecom work?
Trained agents answer in your business name, take messages, deal with routine questions and put urgent calls through to your team. The greeting and call-handling rules are set up to match how your business works.
What are the benefits of using an Answering Service?
Benefits include ensuring that no call goes unanswered, providing excellent customer service, freeing up your team to focus on core activities, and maintaining a professional image for your business. It can also be cost-effective compared to hiring additional in-house staff.
How can I get started with Phonate Telecom’s services?
Call us on 020 3153 0000 or email info@phonate.co.uk, Monday to Friday between 9:00am and 5:30pm. We will go through what your business needs and recommend the services that fit.
Are there any setup fees or long-term contracts?
Pricing depends on which services you take and the size of your business. Call 020 3153 0000 or email info@phonate.co.uk and we will quote for your requirements, including any setup costs, before you commit to anything.