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FAQs

 

Why use Phonate Telecom's service?

Phonate Telecom provides reliable and efficient voice services to both retail and wholesale market. Phonate Telecom's main concentration is to ensure the best quality of services with minimum cost.

 

What are the services Phonate Telecom provide?

Phonate Telecom provides range of services. These include residential and business account service, numbering for business customer (e.g 0800, 0845, 0870, 0871 numbers), Broadband Telephony service, Wholesale voice minutes to global telecommunication carriers, Just dial service and also promotional calling cards.

 

How to make a complaint?

If you are unhappy with any of our service please either call us on our customer service number during office hour or just send us an email with description of the problem. Our dedicated customer service team will contact you as soon as possible and try to rectify the problem you experienced.


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